Event Designer

NOTE: This position requires strong event industry experience and requires regular overnight travel and weekend availability.

POSITION SUMMARY

Our Designers take the lead on design & customization and approach their projects with the client’s investment at the forefront. The scope of work is diverse and encompasses room design, curating lounge, bar and cocktail environments, stage and perimeter design, custom fabrication and graphics, and interactive guest experiences. They manage and produce events from conception through completion while providing high-touch customer service. They are innovative thinkers, cater to all senses, and have a deep understanding the event landscape.

Responsibilities of our Designer includes but are not limited to:

THE HIVE

  • Ensure that Company standards are being met and that policies and procedures are being followed

  • Share any performance or disciplinary issues with manager

  • Assist with training and education for new and current employees

  • Attend bi-weekly one-on-one meetings with manager, to share information about workload, successes and challenges

 

SALES/NETWORKING

  • Explore future opportunities to help grow book of business

  • Represent and effectively communicate The Hive brand through engaging tours for potential and existing clients

  • Represent The Hive brand at event networking functions to gain awareness about the industry and to nurture client and industry partner relationships

  • Support company efforts in sponsored events, speaking engagements, networking events, and/or other opportunities on occasion

 

CLIENT MANAGEMENT

  • Day-to-day client communication regarding:

    • Professional and thoughtful email & phone exchange with clients leading up to their program

    • Attend client conference calls

    • Participate or initiate Pre-Cons/ Meetings to track the progress and lead up to client’s programs

  • Educate our clients on our products and services and how to achieve their goals within the budget they have allocated

  • Manage client contracts including all initial deposits and invoices ensuring agreements are accurate and executed accordingly

  • Event follow up with client to gauge success and close out all billing activities

EVENT DESIGN & LOGISTICS

  • Proposal & Design Curation which includes the execution of the event design either alone or co-designed with another designed

  • Deep understanding of the event landscape and how our part plays into the overall project

  • Attend client and venue site inspections as needed

  • Consults with Producer regarding labor needs, truck needs, and on-site logistical challenges during the design process

  • Extensive knowledge of venue or location for all logistics including load-in, set-up, tear down, exclusions/ restrictions, etc.

  • Ability to proactively brainstorm and resolve unfamiliar logistical details for all related information to the program

  • Prepare floor plans for client and vendor partners as requested

  • Manage the event turnover process ensure up to date information is shared with all parties in production

  • Attend and facilitate weekly Production Meetings with the production team to ensure a seamless transfer of information from sales to service

 

FINANCIAL MANAGEMENT & PROFITABILTY

  • Financial Management related to the event including preparing quotes and providing accurate and detailed program job costing for the production team

  • Responsible for achieving event profit margins at a rate equal to or above the company standards of profitability

  • Enter all event invoices into QuickBooks for client to provide payment

  • Collects payments from client and provides them with correlating paperwork

  • Works closely with vendor partners to receive pricing for their products and/or services

  • Prepare payments for subcontractors and plan with the Warehouse Manager for delivery and pick-up

  • Weekly / Monthly credit card statement coding and receipt submission to accurately record costs to a program and expenses to the company

  • Manage invoices including review of invoices and submission to accounting for payment when applicable

 

ONSITE

  • Serve as the client liaison the day of the event including providing day-of coordination between production lead, warehouse, venue manager, venue and client

  • Serve as the on-site contact for venue, planner and internal team for event execution

 

OTHER

  • Other duties as assigned

CORE COMPETENCIES

CULTURE

  • Earn the trust and support of all employees by fostering strong relationships

  • Must be an example for the Hive philosophy. Living the philosophy and encouraging others to do the same

  • Responsible for contributing to positive and balanced work/life culture at The Hive

PROFESSIONAL GROWTH

  • Attend educational seminars when/where applicable

PERSONAL ATTRIBUTES

  • Must possess integrity, grit, and compassion

  • Must enjoy and appreciate the business of service and hospitality

  • Have talent for learning about others and defining their needs

  • Confident with a natural ability to make others feel welcome and cared for

  • Proactive, approachable, able to inspire confidence and enthusiasm

  • Creative and innovative thinker, always willing to offer new suggestions and ideas

  • Organized & efficient with impeccable time management skills

  • Works well under pressure and understands a sense of urgency

  • Prefers and understands working in a small entrepreneurial environment poised for growth

  • Must thrive in a team environment

QUALIFICATIONS

  • Associates or bachelor’s degree in hospitality or another related field

  • At least 3 years of experience in the event industry

  • Strong design experiences

  • Strong organizational skills and ability to manage time effectively in a fast-paced environment

  • Meticulous attention to detail

  • Committed to maintaining positive and long-lasting client, vendor and team relationships

  • Positively contribute to team environment, which fosters shared learning, support and a highly interactive level of teamwork

  • Ability to adapt easily, readily and with a forward-thinking, positive attitude to change on a regular basis

  • Ability to efficiently communicate the tasks at hand in a team environment

  • Ability to speak clearly and eloquently with clients, determines their expectations, and anticipates their needs

  • Maintain high levels of communication and transparency with management, cross-functional teams, and business partners

  • Proficient in time management and effective prioritization

  • Strong interpersonal skills and strong problem-solving skills

  • Self-starter who can effortlessly manage a wide range of tasks and objectives

  • Must be nimble and understand when the organization must change in order to improve

  • Ability to travel up to 50% of the time

  • Must be able to provide proof of eligibility to work in the U.S

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

While performing the duties of this job, the employee is regularly required to talk or hear. This position will work in an office environment with travel to event locations and other domestic travel as needed. Must be able to remain in a stationary position for up to 75% of the time. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. This position will occasionally work nights, holidays and weekends. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.